How can you keep your information safe?

We have collected relevant and useful links. These will arm you with information to keep you safer in the information age.

Online Security

We have received reports of fraudsters sending fake text messages to our members. The text message appears as a fake “Bank Mobile Alert”. The notification includes a phone number to call to reactivate your card. The fraudsters may attempt to gather confidential information or details about your card. DO NOT CALL THE PHONE NUMBER and delete the text immediately if you have received it.
Our fraud text messages will always include the last 4 digits of your card and details about the purchase in question.
If you have called the number or shared any of your information, we recommend you please call us at (435) 637-2443.
Protect your community by reporting fraud, scams, and bad business practices to the FTC
Report a bad message to your carrier If you can't verify who sent a message, or it's clearly a scam, you can forward the message to 7726 (it spells "spam" on a phone's keypad). AT&T, Sprint, T-Mobile and Verizon all accept spam reports through this number.

Posted August 22, 2022

Online Security

We have received reports of fraudsters sending fake text messages to our members. The text message appears as a fake notification that threatens to suspend your EUCCU account. The notification includes a link to a fraudulent website. The fraudsters may attempt to gather confidential information or credentials for your online banking. DO NOT CLICK ON ANY LINKS and delete the text immediately if you have received it.
Eastern Utah Community Credit Union will not solicit confidential or sensitive member information via e-mail, telephone, text message or other communication methods.
If you have clicked a questionable link and shared any of your information, we recommend you change your password immediately. Please call (435) 637-2443 if you have any questions

Posted July 13th, 2022

How to Spot an ATM Skimmer

Skimmers are malicious card readers attached to ATM's, gas pumps and other payment terminals. Skimmers are used by bad actors in an attempt to steal card information. While there is no fool proof way to spot skimmers, there are a few tips to improve your chances:
•Look for visual signs of tampering, such as a different color or material or if the card reader seems bulkier than normal.
•Wiggle the various parts. Anything loose could be a sign that it isn't supposed to be there.
•Cover the keypad as you type in your pin. While there may not be a skimmer, cameras are another way someone may try to steal your information.
•Avoid using pumps or ATM's that are hidden from employee view. They are more likely to be tampered with.
•Use cash or a credit card to avoid loss.

Posted September 30th, 2020

Create Your Accounts Before Someone Else Does

Brian Krebs writes on his blog, Krebs on Security about the importance of creating online accounts tied to your various identity, financial and communications before identity thieves do it for you. The linked article gives you a road map of the accounts that you should be worried about. If you don't create these accounts and secure them with strong passwords and multi-factor authentication, bad actors can use these accounts to steal your identity.

Posted August 18th, 2020

Rise in COVID-19 Related Fraud

The FBI issued a public announcement to warn about an increase in fraud schemes that are related to the coronavirus pandemic.

These schemes include fake emails claiming to be from the Center for Disease Control and Prevention claiming to offer information on the virus, phising emails to lure users into entering information for an economic stimulus check and even offering counterfeit treatments or equipment.

Along with good cyber hygiene, please note the following tips:
•Do not open attachments or click links within emails from senders you don't recognize.
•Do not provide your username, password, date of birth, social security number, financial data, or other personal information in response to an email or robocall.
•Always verify the web address of legitimate websites and manually type them into your browser.
•Check for misspellings or wrong domains within a link (for example, an address that should end in a ".gov" ends in .com" instead).

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center.

Posted March 23rd, 2020

Identity Theft Central

The Internal Revenue Service (IRS) has launched its “Identity Theft Central” webpage to provide 24/7 access to online information regarding tax-related identity theft and data security protection. Tax-related identity theft occurs when someone steals personal information to commit tax fraud.

Posted Feburary 12th, 2020

"Metamorfo" Malware Attack

A malware campaign known as “Metamorfo” is targeting online banking users’ “credit card information, finances and other personal details”. While EUCCU members have yet to be affected by Metamorfo, it is always wise to stay informed and cautious.

Metamorfo begins with a phishing email that claims to contain invoice information and asking the user to download a file. If the user downloads and runs the file, Metamorfo will begin making changes to the user’s Window computer.

The malware turn’s off the auto-complete function in web browsers and uses what’s known as a “key logger” to record the users log-in information that they are now forced to type out.

To avoid falling victim to this attack, users should be cautious of unexpected email, especially those with attachments. Antivirus software and a properly patched and updated computer are also great layers of defense.

Posted Feburary 7th, 2020